Viavera Recruitment is a company specialized in the selection and recruitment of (higher) educated candidates. We provide mostly permanent and sporadic temporary assignments with and for our customers. Our offices are strategically located in the major cities (Ghent, Antwerp, Brussels, Leuven and Zaventem). This allows us to appeal to both candidates and companies from a wider region.
- The support is focused on applications developed by the service company
- You support internal employees and external customers on the use of the applications
- You will start in 1st line and evolve to 2nd line
- You will classify incidents and service requests to the right priority level with the help of a ticketing system
- You stay up-to-date on new technologies, product upgrades and internal procedures.
- An IT background (through education of self-study) is not necessary; affinity with IT is sufficient
- A good knowledge of Windows 7 and MS Office applications
- Customer mindset;
- Analytical skills;
- Fluent in Dutch with very basic knowledge of French. English passive knowledge is required as all instructions are in English;
- Motivated and a good team player;
- Flexible and stress-resistant;
- Eager to learn.
A service company for professional occupations
- Permanent contract
- Extensive training on the applications
- Good work-life balance
- Close to Brussels Central Station
- Attractive salary and fringe benefits